Privacy Policy

Effective Date: July 11, 2026

Welcome to MadWell ("we," "our," or "us"). At MadWell, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.madwell.in.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping Address
  • Billing Address
  • Order Details

Payment Information

We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information.

Payments are processed securely through trusted payment gateway providers.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date & Time of Visit
  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify transactions
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional offers and newsletters (only if you choose to receive them)

3. Cookies

MadWell uses cookies to improve your shopping experience.

Cookies help us:

  • Remember your shopping cart
  • Save your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance security

You may disable cookies in your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share limited information only with trusted service providers such as:

  • Payment Gateway Providers
  • Courier & Shipping Partners
  • Technology & Hosting Providers
  • Government Authorities when legally required

These partners receive only the information necessary to perform their services.

5. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Although we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.

6. Your Rights

You may contact us at any time to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Request deletion of your account (subject to applicable legal requirements)
  • Unsubscribe from marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. MadWell is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing personal information.

8. Children's Privacy

Our website is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children. If such information is identified, it will be removed as soon as reasonably possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.

Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

MadWell

Website: www.madwell.in

Email: madwell.ecom@gmail.com

Phone: +91 7044097697

We will make reasonable efforts to respond to your queries as promptly as possible.

Our Commitment

Since 2019, MadWell has been committed to offering premium anti-tarnish jewellery and stylish accessories while protecting the privacy and trust of every customer. We value your confidence and are dedicated to providing a safe, secure, and enjoyable online shopping experience.